Young and Old customers of Banking Mentality
According to survey by taking Indian People and Banking market.
Grandparents----58%(Govt Bank)
Grandchildren--- 30 %(Private Bank)
Govt Banks prefer-Branch Proximity
Private Banks Prefer-Service and Technology.
Old people prefer
Proximity- 45
Customer Service--14
Salary Account---10
Parents / Spouse- 7
Convenience--4
Technology-- 3
Products offering---3
Other-----------------7
Govt bank collect--70% market share in low-cost
deposits due to large number of
seniors.